Problem Identifications and Solutioning Techniques - Level 2 (Face to Face)

TGS-2021004397

What's In It For Me

Problem Identifications and Solutioning Techniques - Level 2 (Face to Face)

Course Reference Number TGS 2021004397 | Face to Face Workshop | Valid from 26/4/2021 25/4/2023

Courses are conducted by Organisational Development Concepts Pte Ltd (UEN 201026450Z)


Enhance individual's problem identification and solution generations abilities

Strengthen personal problem solving techniques and solution generation process to support organisation growth




Course Overview

Course Summary

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Problem identification process helps organisation reduce productivity lose and enhances workforce’s employability. This course provides employees with the right mindset and skillsets to play an active role in problem solving through the identifications of problems to be able to frame the approach of problem solving and help generate solutions that meet the solution criteria that is set out.


Training Type
  • Part Time

Mode of Assessment
  • Case Study
  • Written Assessment

Who Should Attend
  • Individual contributors who are interested to enhance their workplace communications.



Course Duration
  • 16 hours

Total Training Duration (Hour)
  • 2 Days (16 hours)
  • The session will start from 9am to 6pm, there will be hourly breaks as well as 1 hour lunch break



Course Outline

IDENTIFY SOURCES AND IMPACT OF PROBLEMS ON JOB RESPONSIBILITIES

  • Definition of terms
  • The problem-solving process
  • Symptoms and sources of problems
  • Define the problem
  • What is root cause analysis?
  • How to identify impact of a problem on one’s job responsibilities and other parties involved


FRAME THE PROBLEM-SOLVING APPROACH

  • Modes Of Communication During Problem-Solving
  • Corrective Actions
  • Reflective Mechanisms


GENERATE & EVALUATE IDEAS

  • Generate Alternative Solutions
  • Three Modes of Thinking, Brainstorming
  • Evaluating and Selecting Solutions
  • Areas Of Impact From Implementation Of An Action Plan



Certification Obtained and Conferred by

Upon completion and certified "Competent", Learner will receive a Statement of Attainment (SOA)


Course Objectives

The programme focuses on the following competencies :


  1. Identify sources and impact of problems on job responsibilities\
  2. Frame the problem-solving approach
  3. Generate & evaluate ideas

Pre-requisites

Learners would need to have a minimum of O or N levels in English.

The courses is conducted online via Zoom, learner would need to have laptop or computer with web camera, microphone and internet connection.


Medium of Instruction & Trainer

English


Documents


Price
Course Fee Payable
Original Fee Before GST With GST (9%)
Course Fee $380.00 $414.20
Individual Pricing (Fee payable to Training Provider) Before GST With GST (9%)
SkillsFuture >=40 years old $114.00 $148.20
SkillsFuture >=21 years old $190.00 $224.20
Corporate Pricing (Fee payable to Training Provider)
Non-SME Before GST With GST (9%)
SkillsFuture >=21 years old $190.00 $224.20
SkillsFuture >=40 years old $114.00 $148.20
SME Before GST With GST (9%)
SkillsFuture >=21 years old $114.00 $148.20
SkillsFuture >=40 years old $114.00 $148.20

Please note that prices are subject to change.
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