Workplace Communications to Improve Relationship & Resilience – Level 2 (Face to Face)

TGS-2021002644

What's In It For Me

Workplace Communication to Improve Relationship and Resilience - Level 2 (Face to Face)

Course Reference Number TGS-2021002644 | | Synchronous E Learning | Valid from 1/3/2020 - 28/2/2023

Courses are conducted by Organisational Development Concepts Pte Ltd (UEN 201026450Z)


Communicate effectively to build relationship, trust and teamwork

Strengthen workplace communication techniques to foster better relationship and build trust within the organisation to enhance team's adaptability



Course Overview

Course Summary

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Workplace communication in times of rapid change need to do more than just delivering message clearly It is also about developing trust, building relationships, and positive messages goes a long way in fostering resilience This 2 day (16 hours) workshop, learners will gain insights, know how on how to communicate effectively that is increasingly important to drive adaptability and change


Training Type
  • Part Time

Mode of Assessment
  • Case Study
  • Written Assessment

Who Should Attend
  • Individual contributors who are interested to enhance their workplace communications.



Course Duration
  • 16 hours

Total Training Duration (Hour)
  • 2 Days (16 hours)
  • The session will start from 9am to 6pm, there will be hourly breaks as well as 1 hour lunch break



Course Outline

Build mutual trust within the workplace with effective communication techniques


  • Principles of effective communications and interpersonal techniques 
  • Modes of communication and communication tools and their characteristics
  • Social and cultural differences that impact communications 
  • Barriers to effective communications 
  • Appropriate communication styles and approaches
  • Apply effective communication techniques when interacting at the workplace
  • Apply a range of communication styles and approaches when engaging with different audiences



Maintain positive relationships at the workplace with effective communication


  • Organisational and professional standards relating to communications 
  • Sources of information within and outside the organisation 
  • Interpret and respond to information received
  • Use appropriate communication techniques and tools to suit different communication styles within formal and informal settings
  • Use effective communication techniques to create clear lines of communication within the workplace



Certification Obtained and Conferred by

Upon completion and certified "Competent", Learner will receive a Statement of Attainment (SOA)


Course Objectives

The programme focuses on two core competencies of communications:


  1. Build mutual trust within the workplace with effective communication techniques
  2. Maintain positive relationships at the workplace with effective communication

Pre-requisites

Learners would need to have a minimum of O or N levels in English.

The courses is conducted online via Zoom, learner would need to have laptop or computer with web camera, microphone and internet connection.


Medium of Instruction & Trainer

English


Documents


Price
Course Fee Payable
Original Fee Before GST With GST (9%)
Course Fee $350.00 $381.50
Individual Pricing (Fee payable to Training Provider) Before GST With GST (9%)
SkillsFuture >=40 years old $105.00 $136.50
SkillsFuture >=21 years old $175.00 $206.50
Corporate Pricing (Fee payable to Training Provider)
Non-SME Before GST With GST (9%)
SkillsFuture >=21 years old $175.00 $206.50
SkillsFuture >=40 years old $105.00 $136.50
SME Before GST With GST (9%)
SkillsFuture >=21 years old $105.00 $136.50
SkillsFuture >=40 years old $105.00 $136.50

Please note that prices are subject to change.
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