Workplace Communications to Improve Relationship & Resilience – Level 3 (Face to Face Workshop)

TGS-2021002747

What's In It For Me

Workplace Communication to Improve Relationship and Resilience - Level 3  

Course Reference No : TGS-2021002747 | Valid from 22/3/2021 - 21/2/2025

Both courses are conducted by Organisational Development Concepts Pte Ltd (UEN 201026450Z)


Communicate effectively to build relationship, trust and teamwork

Strengthen workplace communication techniques to foster better relationship and build trust within the organisation to enhance team's adaptability


Course Overview

Course Summary

Workplace communication in times of rapid change need to do more than just delivering message clearly It is also about building and developing trust, strengthening team relations and fostering resilience This 2 day 16 hour) workshop, learners will gain insights, know how on how to communicate effectively as a leader that is increasingly important to drive adaptability and chang



Training Type
  • Part Time

Mode of Assessment
  • Case Study
  • Role Play

Who Should Attend
  • Team Leaders, Supervisors,
  • Individuals interested to enhance trust and communication



Course Duration
  • 16 hours

Total Training Duration (Hour)
  • 2 Days (16 hours)
  • The session will start from 9am to 6pm, there will be hourly breaks as well as 1 hour lunch break



Course Outline

ESTABLISH TARGET AUDIENCE AND COMMUNICATION CHANNELS IN ORGANISATIONS

• Overview of Workplace communication

• Macro factors affecting Workplace Communication

• Organisational leadership style

• Organisational structure

• Organisational culture

• Channel of Workplace Communication

• Considerations for maintaining channels of communications


COMPLY WITH ORGANISATIONAL & PROFESSIONAL STANDARDS

• Organisational and professional standards governing workplace communications

• Communication policies and procedures

• Channels of communication to update staff on latest organizational information

• Monitor staff compliance with organizational policies and procedures

• Methods to evaluate channel communications

• Consequences of non-compliance


APPLY APPROPRIATE METHODS TO PROMOTE EFFECTIVE COMMUNICATION IN ORGANISATIONS

• Barriers to effective communication

• Techniques to promote effective communications amongst staff

• Promoting effective communication

• Benchmarks for effective communication


Certification Obtained and Conferred by

Upon completion and certified "Competent", Learner will receive a Statement of Attainment (SOA)


Course Objectives

The programme focuses on three core competencies of leadership :


1. Establish target audience and communication channels in organisations

2. Comply with organisation & professional standards

3. Apply appropriate methods to promote effective communication in organisations


Course Learning Outcome

The programme focuses on three core competencies of leadership :


1. Establish target audience and communication channels in organisations

2. Comply with organisation & professional standards

3. Apply appropriate methods to promote effective communication in organisations


Pre-requisites

Learners would need to have a minimum of O or N levels in English.



Medium of Instruction & Trainer

English


Funding Information

Funding Requirements

  • Learner must achieve at least 75% attendance
  • Learner must successfully attain a ‘Competent’ (C) grading for the final assessment result

Documents


Price
Course Fee Payable
Original Fee Before GST With GST (9%)
Course Fee $450.00 $490.50
Individual Pricing (Fee payable to Training Provider) Before GST With GST (9%)
SkillsFuture >=40 years old $135.00 $175.50
SkillsFuture >=21 years old $225.00 $265.50
Corporate Pricing (Fee payable to Training Provider)
Non-SME Before GST With GST (9%)
SkillsFuture >=21 years old $225.00 $265.50
SkillsFuture >=40 years old $135.00 $175.50
SME Before GST With GST (9%)
SkillsFuture >=21 years old $135.00 $175.50
SkillsFuture >=40 years old $135.00 $175.50

Please note that prices are subject to change.
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